Support & FAQ

Navigate Your E-Commerce Journey with Ease and Expertise. Our extensive Support and FAQ section is crafted to guide you through every step, ensuring seamless operations for your online store and timely resolution of your queries.

Frequently Asked Questions

Your Queries, Answered Precisely. Browse our FAQ page for immediate insights and thorough solutions customized to assist you in your e-commerce journey with BuilditGo.

BuilditGo, operated by Norbert Tech Ltd, is an innovative e-commerce platform that provides a SaaS solution for developing online stores and custom solutions, like SEO, design, and technical optimization. We have over a decade of digital experience that we leverage to provide exceptional services.

Our platform integrates with 18 payment gateways, such as Stripe, PayPal, and others. This facilitates numerous payment methods and guarantees a seamless, secure, and diverse payment experience for your customers. Please note, however, that we do not support cryptocurrency payments.

BuilditGo provides a flexible pricing model that includes monthly, yearly, and lifetime plans. Our plans are thoughtfully crafted to cater to different business sizes and needs. Our plans come with various features, including unlimited product listings, extensive storage, and advanced SEO tools, all depending on the plan you choose.

Our risk-free 30-day money-back guarantee applies to users who purchase a plan without utilizing the free trial period. If you are unsatisfied within 30 days of purchase, we will provide a full refund, ensuring a worry-free transaction.

Yes, BuilditGo’s plans are structured to accommodate different business sizes and needs, scaling from options suitable for individuals to larger enterprises, with features escalating relative to the chosen plan’s tier and pricing.

We offer around-the-clock technical support for your urgent technical needs and inquiries. Our expert team is always available during working days from 10am to 6pm to assist with any sales-related questions. Rest assured, we’re committed to providing uninterrupted support for your business.

Yes, in addition to the platform, we provide customized solutions and extra services, including personalized design, technical optimization, SEO enhancements, and more, all skillfully crafted to enhance the online store’s visibility and performance.

Payments for BuilditGo services are accepted through credit card or bank transfer. We only accept payments from Europe, Canada, Australia, and New Zealand to ensure secure and verifiable transactions.

The “Contact Us” under Elite Lifetime plan pricing welcomes potential clients to inquire for a personalized quote, guaranteeing a pricing model that corresponds to their unique necessities, requirements, and any extra tailored solutions they may need.

At BuilditGo, we are committed to continuous innovation and improvement. Your access to BuilditGo guarantees access to ongoing updates, feature upgrades, and new integrations. With our lifetime plans, you’ll receive early access to novel features, as well as exclusive access to webinars and events.

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Your inquiries inspire us to create better solutions. Ask away and together we will navigate to success.

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